As Operations Manager, Susan’s focus is on ensuring that NovaMarine’s stations are technically in line with all IMO and ISO regulations and that yearly audits are conducted by the classification societies to ensure compliance with all regulations.
With a strong belief in effective leadership at all levels as well as teamwork, Susan’s customer-centric focus has been gained from over 20 years in the service industry across a number of portfolios.
Barbra PietersService Manager
Barbra worked in the Marine Hydraulic industry for nine years specialising in sales and administration before joining NovaMarine in 2015 as a client service agent. Having worked her way up to the position of Service Manager in 2017, she has gained an excellent track record in the marine safety equipment market. In her role, she is responsible for managing customer accounts, queries, jobs and mobilisation of technicians local and offshore.
With a good track record of problem solving, Barbra runs a team that covers the following divisions Lifeboat servicing, Fire Equipment servicing, Chandling Administration, customer queries and Marine Equipment internal sales.
Achmad HendricksSupply Chain Manager
Achmad joined NovaMarine in 1996 as a buyer dealing mainly with foreign suppliers. Since then he has gained significant experience through exposure to the various departments within NovaMarine was appointed to his current position as Supply Chain Manager in 2014.
Achmad is also involved in maintaining the ISO9001:2015 and SANAS ISO 17020:2012 quality management systems for the company.
Providing the best
We have robust in house anti-bribery and anti-corruption policies and insist on transparency in all our dealings. We are TRACE certified.
Across the board transparency
Constant lines of communication
Complete support & documentation
NovaMarine is certified to the ISO 9001 Quality Management System Standards.
We have maintained this certification, without lapse.We are continually improving our quality processes and procedures to adapt to our customers’ needs.
NovaMarine is a B-BBEE Level 2 Contributor.
Our belief in BEE awareness, training and development is our driving force to empower the nation.
Shanghai Star Rubber Products Co. Ltd is the specialised manufacturer of the CSM brand of marine inflatable life rafts and inflatable and non-inflatable rubber products.
NovaMarine is as an accredited service partner for CSM safety equipment.
The South African National Accreditation System (SANAS) is a formal process of assessing and recognising whether a conformity assessment body that offers services is competent to provide such services.
NovaMarine’s fire station is SANAS accredited which allows for high pressure testing and inspections.